Managed Desktop Services

Maximizing Productivity with Professional Managed Desktop Services

Are you looking for a better way to manage your devices?

With our Managed Desktop Services, we can combine the best devices for your business, lifecycle services and 24/7 support into an all-inclusive, managed solution – with per-user, per-month cost certainty.

Some of our Manage Desktop Service benefits you can look forward to.

  • Greater scalability and visibility of IT costs
  • Move Purchases from Capital Expenditure to Operational Expenditure
  • Deploy assets based on workload – flex up or down with changing workforce needs.

Another great benefit is we also handle end-of-life disposal in a secure, cost efficient and responsible manner. That’s one less thing you have to worry about!


Feedback from our clients regarding ALINEDS Managed Services.

Partnering with ALINEDS for Managed Desktop Services means that our clients can focus on their core business objectives, knowing that their technology systems are in good hands. Let us help you select the right devices, keep them running, updated, supported and then retired – all for one predictable monthly fee.

Contact us today to learn more about our Managed Desktop Services and how we can help your business thrive.

All your desktop needs are covered with ALINEDS Managed Desktop Service.

Orders the required parts and ships overnight to your location.

Dispatches experienced DaaS Field Engineer

ETA: Next Business Day – (Monday – Friday 8am – 5pm local)


Arrives on-site to perform necessary repairs.

Your Company designated PoC (Point of Contact) should coordinate with technician to advise location of device.

Upon completion of on-site work, PoC will need to sign-off to acknowledge completed services; this sign-off constitutes acceptance of on-site repair services.


Device may be shipped to the DaaS Repair Depot if it is determined that an on-site repair is not feasible. If the repairs needed are more than original assessment,  MDS Depot Repair Team will perform work.

Device will be returned to you within 5 business days of receipt

Imaging and Configuration Services e.g., asset tagging, configuration, and imaging services.

images do not exceed 20GB (compressed).

Services performed prior to shipping to you.

On-Site Deployment and Decommissioning.

Our Partners