Another great benefit is we also handle end-of-life disposal in a secure, cost efficient and responsible manner. That’s one less thing you have to worry about!
Orders the required parts and ships overnight to your location.
Dispatches experienced DaaS Field Engineer
ETA: Next Business Day – (Monday – Friday 8am – 5pm local)
Arrives on-site to perform necessary repairs.
Your Company designated PoC (Point of Contact) should coordinate with technician to advise location of device.
Upon completion of on-site work, PoC will need to sign-off to acknowledge completed services; this sign-off constitutes acceptance of on-site repair services.
Device may be shipped to the DaaS Repair Depot if it is determined that an on-site repair is not feasible. If the repairs needed are more than original assessment, MDS Depot Repair Team will perform work.
Device will be returned to you within 5 business days of receipt
Imaging and Configuration Services e.g., asset tagging, configuration, and imaging services.
images do not exceed 20GB (compressed).
Services performed prior to shipping to you.
On-Site Deployment and Decommissioning.